KGI Groep
HOTEL ACOUSTICS SPECIALIST · BENELUX

Noise complaints from hotel guests? We improve sleep comfort.

Negative reviews about noise cost you guests and revenue. KGI Groep measures, advises and solves noise issues in hotels, from guest room to lobby. Independent, compliant with the NHR-ACOUSTICS-01:2025 guideline.

Free consultation for your hotel
4.9/5 · Sinds 1994 · 5000+ projecten
Noise complaints from hotel guests?

Familiar problems in your hotel

→Guests hear conversations or TV from the adjacent room and complain on Booking.com or TripAdvisor
→Footsteps and impact noise in the corridor are audible inside the rooms, especially at night
→The air conditioning, ventilation or lift produces audible noise inside the rooms
→During renovation or new construction you want to prevent noise complaints and safeguard sleep comfort
→You want an acoustic certification, Quiet Room label or quality label for your hotel
→Your brand standards or tender require demonstrable acoustic comfort per room
Onze aanpak

How KGI Groep helps your hotel

KGI Groep is the author of NHR-ACOUSTICS-01:2025, the international guideline for acoustic comfort and quiet in hotels. We measure the sound insulation between hotel rooms, corridors, lobbies and installations compliant with NEN 5077 and NEN-EN-ISO 16283. Based on the results we advise concrete, product-neutral improvement measures that demonstrably improve sleep comfort and prevent guest noise complaints.

Sound measurement hotel rooms (airborne and impact)
Installation noise measurement (AC, ventilation, lift)
Testing against NHR-ACOUSTICS-01:2025 Class A or B
Façade insulation calculation (traffic and environmental noise)
Concrete improvement measures (product-neutral)
Report usable for renovation specifications and brand standards
Werkwijze

In vier stappen naar uw rapport

1

Free consultation

We discuss the noise complaints, the type of hotel and your objective: solving complaints, guiding a renovation or achieving a quality label.

2

On-site measurement

We measure the sound insulation between rooms, corridors and installations with certified Class 1 equipment.

3

Report and advice

You receive a professional report with measurement results, NHR testing and concrete improvement measures.

4

Implementation guidance

We guide the contractor during implementation and perform post-measurements to safeguard the result.

“The acoustic report from KGI gave us the substantiation we needed to address the contractor on the sound insulation. Professional, clear and directly usable.”

Marike O.
Director, Eilandhotel Texel

“Two valid complaints in one month. Within a week measurement, report and recovery plan on the table. Since then zero complaints.”

Steven P.
Hotel manager, Amsterdam

“For a 5-star rating we cannot afford noise complaints. KGI helps us take the right measures at the right time.”

Eva D.
Owner boutique hotel
Contact

Free consultation for your hotel

Vul uw gegevens in en u ontvangt direct een offerte per e-mail. Liever telefonisch? Bel ons gerust.

+31 (0)20 808 70 90
info@kgigroep.nl
Sinds 1994
NEN 5077 gecertificeerd
100% onafhankelijk

Bij deze categorie maken wij de offerte op maat. U ontvangt deze doorgaans binnen één werkdag na een kort intakegesprek.

You will also receive the NHR-ACOUSTICS-01:2025 guideline free of charge as a PDF.